Slice 1 · Foundation deployed
Monitor complaints. Decide fast. Act automatically.
An end-to-end pipeline for ingesting social posts, classifying them with AI, applying configurable rules, and orchestrating tickets, alerts, and escalations — with a full audit trail.
Live ingestion
HTTP, webhook, RSS, manual — pluggable connectors stored in DB.
AI + rules engine
LLM classification with deterministic fallback and JSON-DSL rules.
Audit & RBAC
Admin/analyst/viewer with row-level security and full audit log.